Schnappschuss » Snapshot - "the attached file could not be found"

Hi,

I have "automatically take snapshots" selected in my preferences. I recently used the "newspaper" symbol in the browser bar to enter a newspaper article (from the NYTimes)-- it populated the info nicely, but when I click on the snapshot I receive the message "the attached file could not be found". Same problem if I delete the snapshot, then browse to the page and "attach snapshot of current page" -- resulting attached snapshot can not be found..Ideas, help?
Please help.

I didn't find the right solution from the Internet.

References:
https://forums.zotero.org/discussion/198...ld-not-be-found
Custom explainer company

Thanks